Job Description

Current UC employees must apply internally via SuccessFactors  

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion.

About the Department

The University of Cincinnati Department of Athletics competes at the highest level of intercollegiate athletics with the vision to reach Next Level Success for all 18 varsity teams and more than 500 student-athletes. The Bearcats have a proud athletics history, winning eight national championships and 117 conference titles. The Cincinnati men's basketball team is among the 15 winningest programs all-time, while the football team became the first American Athletic Conference program to compete in the College Football Playoff in 2021. Olympic gold medalist volleyball player Jordan Thompson, NBA Hall of Famer Oscar Robertson and Major League Baseball legend Sandy Koufax are among the several luminaries who have competed as Bearcats. 

UC student-athletes collectively posted a 3.4 overall GPA in the spring of 2024, resulting in 13 consecutive semesters of a 3.3 department GPA or higher.

Under the leadership of Director of Athletics John Cunningham, and supported by more than 150 full-time staff members, UC Athletics' mission is to connect our community, enhance our University and impact the lives of student-athletes as they prepare to change the world on and off the field. 

For more information visit gobearcats.com.

Job Overview

The University of Cincinnati (UC), Department of Athletics seeks applications for an Athletic Intern, Ticket Sales to work in the Athletic Ticket Office. This is a term-limited, 12-month position eligible for a 12-month extension (2 years maximum) based on performance and evaluation. The position will report to the Associate AD, Sales & Service. 

This is an entry-level position for an individual interested in a career in ticket sales. Upon the conclusion of the term, you will have equipped yourself with the foundational knowledge, skills, networking and support necessary to pursue a full-time position. 

This is a 40 hours per week position (not benefit eligible), paid at an hourly rate. Some overtime may be needed. Evening and weekend hours may be required. 

Essential Functions

Perform various duties related to a specific department within Athletics, including:

• Conduct outreach (calls/emails) to organizations, local businesses, and fans regarding ticket packages and hospitality (season tickets, mini plans, group, and premium).
• Enter and track customer data in CRM system.
• Manage the inbound line, providing customer service to fans, season ticket members, and donors.
• Focus on theme day sales (group sales) via community outreach.
• Assist Account Executives with any game day sales & services initiatives as needed.
• Perform miscellaneous duties as assigned for a specified division or program of the Athletics Department.
• The internship is an on-the-job training program designed to provide the individual with experience in a selected field and/or area of interest within intercollegiate athletics. 

Minimum Requirements

• Bachelor’s degree required.
• Skill in the use of personal computer and related software applications.
• Desire to pursue a career within intercollegiate athletics.
• Ability to communicate effectively, both orally and in writing.
• Ability to use independent judgement and to manage and impart information.
• Must maintain NCAA compliance while in this role.

Required Education

Bachelor's Degree.

Required Experience

• Skilled in the use of personal computer and related software applications.
• Desire to pursue a career within intercollegiate athletics.
• Ability to communicate effectively, both orally and in writing.
• Ability to use independent judgement and to manage and impart information.
• Must maintain NCAA compliance while in this role.

Additional Qualifications Considered

The individual in this position must be able to:

• Work some evening and weekend hours.
• Handle a fast-pace work environment focused on world-class customer service.
• Maintain high-level organization aimed to maximize sales day.
• Make phone calls to customers and potential clients.

Application Information

Interested and qualified applicants must apply online and include a cover letter of interest and a current CV/Resume. All certifications and other documentation can be uploaded using the Additional Documents section in the application.

Physical Requirements/Work Environment

• Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

To learn more about why UC is a great place to work, please visit our careers page at .

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu .

The University of Cincinnati is an Equal Opportunity Employer.

REQ: 98566 

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN SF:IHE

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