Job Description

Inspired by a summer traveling through the Mediterranean, Cleo creates an inclusive, joyful environment where familiar cuisine is elevated by modern presentation. Opening soon in South Beach, inside The Balfour Hotel, we are looking for passionate individuals to join our opening and growing team. Join us today!

Job Description

Job Purpose:

 The Barista is an engaging and enthusiastic ambassador for the restaurant and hotel, makes recommendations to guests based on verbal and non-verbal cues, and is a passionate salesperson for our menu. The Barista works accurately efficiently, expertly prioritizes and works to exceed guest expectations.

Duties & Functions:

• Reports to work on time and ready to work scheduled shift.
• Follows all steps of service.
• Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes.
• Can speak confidently and enthusiastically on menu items.
• Makes all coffee and tea drinks on the menu with enthusiasm and care.
• Serves beverages and food in a cheerful and efficient manner.
• Ensures that service and cash wrap stations are properly stocked.
• Runs room service to hotel guests as needed.
• Completes daily inventory and inform servers/managers of any changes.
• Accurately and efficiently uses POS to ring guest’s orders, accept payment and close checks.
• Labels, stocks and merchandises items in gift shop.
• Completes all posted opening/closing duties and side work.
• Maintains a positive, friendly attitude with team members & guests.
• Provides prompt, accurate report of all income received during shift.
• Maintains a clean, orderly appearance of the gift shop and restaurant service area.
• Follow all proper sanitation guidelines.
• Verifies guests are at least 21 years of age when purchasing a beverage containing alcohol.
• Sells beverages responsibly with customer’s best interest in mind.
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

Additional Information

All your information will be kept confidential according to EEO guidelines.

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