Call Center Representative Job at Emerald Logistix, San Antonio, TX

ME1KbVRpeVA5MXhsZWwxb0V6N2p3Znhod1E9PQ==
  • Emerald Logistix
  • San Antonio, TX

Job Description

About Core X Plug:

Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.

Job Description:

We are seeking a dedicated and professional Call Center Representative to join our team. In this role, you will be the voice of our company, playing a critical role in ensuring customer satisfaction and loyalty through excellent service. As a Call Center Representative, you will handle incoming calls, respond to customer inquiries, and resolve issues while maintaining a positive and friendly deme anor. 

 

Pay Range: 

$850 - $1150 weekly

 

Responsibilities:

  • Handle a high volume of inbound calls in a professional and courteous manner.
  • Provide accurate information and support to customers regarding products and services.
  • Resolve customer issues swiftly and effectively while following company policies.
  • Document calls and interactions accurately in the customer relationship management (CRM) system.
  • Follow up with customers to ensure satisfaction and resolve any outstanding issues.
  • Identify recurring customer problems and provide feedback to management for continuous improvement.

Qualifications:

  • High school diploma or equivalent; additional education or certifications are a plus.
  • Proven customer service experience in a call center or retail environment.
  • Outstanding communication skills, both verbal and written.
  • Strong problem-solving abilities with a customer-focused mindset.
  • Ability to work in a fast-paced environment while managing multiple priorities.
  • Proficiency in Microsoft Office Suite and experience with CRM software.

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off (PTO) and holidays
  • Training and development opportunities
  • Employee wellness programs
  • Opportunities for career growth within the company

Job Tags

Holiday work, Full time,

Similar Jobs

Fiserv

Georgia Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions... 

Stellent IT LLC

Senior Python Developer Job at Stellent IT LLC

Job Title:- Sr. Python Developer Job Location:- Remote Long Term Contract We are looking for a mid-level Python Developer to join a leading market research & data analytics company specializing in audience engagement & consumer insights.

Pueblo Police Department

Police Patrol Officer Job at Pueblo Police Department

 ...DESCRIPTIVE STATEMENT: This Police Patrol Officer is FLSA non-exempt, entry-level position under the general supervision of a Police...  ...adverse conditions This position also requires: A good driving record Strong writing and oral communication skills Dedication to... 

Law Office of Michelle Labayen

Legal Assistant/ Paralegal Job at Law Office of Michelle Labayen

 ...and maintain the fast paced tempo that our other employees work at. Previous experience using software like BestCase, Doclink, Dropbox, Microsoft Word, Google Docs & Calendar, and MyCase preferred. Spanish speaking a plus. Must be legible to work in the U.S. Accepting... 

Developmental Pathways Inc.

Program Manager (ABA) - Santa Ana Job at Developmental Pathways Inc.

 ...Pathways! Developmental Pathways is seeking awesome, dedicated, Program Manager to join our growing team. This is a full-time opportunity...  ...and caseload options ~ Center and home-based services with remote opportunities are available in some cases ~ Mileage...