Job Description

Position : CRM Dynamics Architect

Rate: $80/hr or $160K base plus full time benefits

Architect Description:

The D365 CRM and Power Platform Architect plays a pivotal role in implementing Dynamics 365 CE (Sales, Customer Insights for Journeys, Customer Service, Project Service) solutions. This role spans the entire project lifecycle, from pre-sales activities to go-live and ongoing support. As a D365 technical architect, you will lead implementations of D365 CE products using advanced tools and techniques, leveraging standard methodologies to deliver compelling solutions.

Responsibilities:

• Deliver exceptional service to stakeholders.
• Oversee the development architecture process with the engineering team.
• Design and build D365 solutions (Sales, Customer Insights for Journeys, Customer Service, Project Service) that align with client objectives.
• Develop and enhance existing and new D365 products.
• Use your knowledge of business processes and best practices to guide stakeholders during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design, and Configuration.
• Conduct business and systems analysis and documentation.
• Perform product design and gap analysis relative to standard product functionality.
• Produce design, system, user, and procedural documentation.
• Configure and set up applications.
• Provide system training to both internal and external teams.
• Collaborate with on-shore and off-shore development teams to deliver robust solutions on time.
• Manage change control processes.
• Design and execute data migration strategies.
• Plan, prioritize, and organize time, project schedules, and multiple project activities effectively.
• Identify and analyze risks and issues for the program or project portfolio alongside project managers.
• Analyze situations systematically and logically to resolve problems, identify causes, and anticipate implications.
• Develop and test detailed functional designs for business solution components and prototypes.
• Write development specifications and interface with stakeholders to test modifications and resolve any arising issues.
• Participate in data migrations, integrations, report design, and security design.

Minimum Requirements Education, Skills & Abilities:

• 12+ years of Microsoft D365 CE (or similar) development experience, including integrations and data migration techniques.
• 4+ years of Microsoft D365 CE (or similar) architecture experience.
• Proficiency in C# and JavaScript.
• Expertise in Power Pages.
• Experience in Agile Development methodologies.
• Ability to enhance/customize Dynamics 365 CE based on business requirements.
• Deep understanding of Microsoft Power Platform technologies.
• Comprehensive knowledge of the Microsoft Dataverse platform.
• Familiarity with Sales, Marketing, Field Service, or Customer Service modules.
• Proven track record of successful project delivery.
• Strong listening skills with the ability to resolve problems quickly, implement solutions, and handle pressure effectively.
• Capability to assimilate information from various sources and recognize sensitive situations.
• Organizational skills to manage time and resources effectively.
• Clear and effective written communication skills.
• Mandatory certifications in Dynamics 365 and Power Platform.

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