Customer Service Representative - Full-Time Job at XPO Logistics, Manchester, NH

ME14dVJDeUI5bDlvZlZoc0Z6UHV4UDVneVE9PQ==
  • XPO Logistics
  • Manchester, NH

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $24.46
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Full time, Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Google

Physical Design Flow and Methodology Engineer Job at Google

Physical Design Flow and Methodology Engineer_corporate_fare_ Google _place_ Sunnyvale, CA, USA**Mid**Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.**Minimum qualifications... 

Jamie Grayem

Oncology Nurse Manager Job at Jamie Grayem

 ...Oncology Nurse Manager Hillsboro, OR 175-200K + Signing Bonus + Paid Relocation Seeking a dedicated and experienced Nurse Manager II to lead an Inpatient Medical-Surgical Oncology unit. This is a new, full-time, permanent, onsite position with direct reports... 

One World Global Services

Spanish Freelance PR Interpreter Job at One World Global Services

 ...LANGUAGE : Spanish As a remote interpreter, you play a significant role in facilitating communication between SPANISH and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential... 

The Wilkes Brentwood

Assistant Pastry Chef Job at The Wilkes Brentwood

 ...Wilkes Brentwood, a 100-seat Farm to table restaurant featuring elevated comfort classics, we are seeking a friendly, experienced Pastry Assistant to join our team! Our ideal candidate has a passion for all things Farm to table California, thrives in a fast-paced, dynamic... 

Comcast

Door-to-door Sales Representative Job at Comcast

 ...energy Outside Sales Representatives to join our award-winning team. As a member of our sales team, you'll be promoting and selling Comcast/Xfinity products and services, including our exceptional Internet, TV & Streaming services, mobile, personal home security services...