Job Description

Federated Rural Electric Insurance Exchange is seeking a qualified full-time Experienced Insurance Claims Adjuster to join our team, managing general liability and property claims for multiple states. As a trusted partner to rural electric cooperatives, you'll help support our rural electric utilities' insurance claim needs while building meaningful business relationships.

WHY SHOULD YOU JOIN US?

Join us full-time and earn a competitive starting salary of $60,000 (negotiable based on experience), plus a comprehensive benefits package that brings real value to your total compensation. We are proud to offer one of the strongest benefits packages in the KC Metro area-designed to support your well-being, financial security, and long-term success. Here's what you can expect:

• 100% of the employee-premium in a High-Deductible Health Plan (HDHP), with employees contributing for dependent coverage

• Health Savings Account (HSA) plus contribution
• Dental benefits, 100% premium covered
• Vision benefits, 100% premium covered
• Life insurance coverage at 3X annual salary
• Long-term disability coverage at 66 2/3 of current salary, fully paid
• 401(k) contributions up to 6% with immediate 100% vesting
• Fully funded retirement contribution of 9% of annual salary, fully vested after 4 years
• On-site fitness and exercise facility
• Educational assistance
• Charitable contribution match

WHO ARE WE?

We're more than just an insurance provider- we're a member-owned organization where safety, service, and stability are our guiding values. Serving rural electric cooperative utilities nationwide, we offer financial protection and actively support our members in managing risk and reducing accidents. What makes Federated unique is our people-centered culture, where employees work closely with members and are empowered to make meaningful impacts in communities across the country. Our team values collaboration, proactive problem-solving, and a strong sense of purpose, fostering a workplace that prioritizes support and growth. Join us!

WHAT DOES YOUR DAY ENTAIL?

As an Insurance Claims Adjuster at Federated Rural Electric Insurance Exchange, you will focus on delivering personalized service to our valued members while maintaining the integrity of the claims process. Each day, you'll engage with members and key contacts at rural electric cooperatives, helping them navigate their insurance policies with clear guidance. A vital aspect of your role involves determining liability and coverage for claims, coordinating with third parties, and issuing payments as warranted.

Your investigative skills will shine as you assess claims, ensuring a balance between efficiency and accuracy. Throughout your day, you'll keep meticulous records to support liability evaluations, potential litigation, and ongoing insurance servicing, all while emphasizing excellent member support. Join us to make a difference in the lives of those we serve!

WHAT ARE THE HOURS FOR AN EXPERIENCED INSURANCE CLAIMS ADJUSTER?

This is a full-time position in an office setting with standard working hours from 8:00 AM to 4:30 PM, Monday through Friday . However, we also offer modified work schedules to fit the needs of our team and electric cooperatives nationwide.

WHAT YOU NEED TO BE SUCCESSFUL

To excel as an Insurance Claims Adjuster at Federated Rural Electric Insurance Exchange, you will need a strong understanding of insurance products, services, policies, and procedures. Experience handling general and property loss claims is essential to navigate the complexities of the claims process effectively. You should be adept at developing clear and professional correspondence with claimants, providers, insureds, and third-party providers, ensuring seamless communication. Investigative skills are crucial, as you will be tasked with thoroughly investigating claims while negotiating with involved parties to reach resolutions.

A customer-centric mindset will allow you to deliver excellent support to our members. Embrace the opportunity to combine your analytical and interpersonal skills in a role that truly makes a difference!

Knowledge and skills required for the position are:

• Knowledge of insurance products, services, policies and procedures;
• Experience handling general and property loss insurance claims;
• Developing correspondence with claimants, providers, insureds, and other third-party providers;
• Investigating claims and negotiating with involved parties to bring a resolution.

Requirements:

• High School Diploma or equivalent required
• Bachelor's degree or equivalent, preferred
• A minimum of two years of customer service experience required
• At least two years of experience in adjusting property and casualty insurance claims.
• Have, or the ability to obtain, an adjuster license in required states
• Proficiency in essential office tools such as Microsoft Office, email, and the internet

IS THIS THE PERFECT OPPORTUNITY FOR YOU?

If you are prepared to join a leading team in the electric insurance industry, we encourage you to apply today and be our new Claims Adjuster! Start our 3-minute, mobile-friendly initial application. Start your journey with Federated Rural Electric Insurance Exchange!

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