Job Description

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Position Title: Food Safety & Quality Supervisor

Position Type: Regular - Full-Time ​

Position Location: Othello 

Grade: Grade 04

Requisition ID: 31041 

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About McCain

At McCain, we’re feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!

Why join the McCain family .

• Your Life – we’re here to help you fulfil your potential, flourish, and thrive in work and life.
• Your Success – work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success.
• Your Impact – we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.

McCain is a place where you can grow from the ground up, so join us and see how you can MAKE IT at McCain.

About the team .

We are currently looking for a Food Safety & Quality Supervisor located in Othello, WA.

About the role .

In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.

The Food Safety & Quality Supervisor reports to the Food Safety & Quality Manager and is responsible for supervising the daily operations of the Quality Control team as well as to ensure smooth team operations and effective collaboration with each other as well as other areas of the facility.  A primary responsibility of this role is to develop the team’s skills and engage them to meet goals.

Leadership Principles .

Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.

We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.

We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.

We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.

We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

Accountabilities .

To perform this job successfully, the Supervisor must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

•  Excellent communication and leadership skills
•  Proven work experience as a team leader or supervisor
•  In-depth knowledge of performance metrics
•  Good PC skills, especially MS Excel
•  Organizational and time-management skills
•  Excellent decision-making and problem solving skills

Essential Functions:

• Responsible for oversight of site food safety technicians ie. microbiology lab techs. Provide performance evaluations, training, coaching, discipline, recognition, and leadership as appropriate.
• The Food Safety & Quality Supervisor has the authority to release hold products that meets specification and to place raw or finished product on hold if a quality attribute is not met.
• Provide leadership to Quality personnel while promoting cooperation between other departments.
• Assure compliance to quality standards through effective supervision of Quality Lab personnel.
• Understand/interpret product specs for quality attributes.
• Understand/interpret/develop Quality standard operating policies/procedures.
• Research and respond to customer complaints per Quality Manager directive.
• Maintain compliance to customer requirements.
• Assist employees in resolving work related problems/concerns.
• Responsible for ongoing training of staff, planning, assigning and directing work.
• Conduct employee performance appraisals and develop performance improvement plans as needed
• Maintain department expenses within the established budget. Track Quality supply Purchases. Submit P Card purchases and support Coupa required review/purchasing.
• Maintain inventory supply and order as needed.
• Assist in facilitation of 3rd Party, regulatory, and Internal Audits.
• Attend and participate in weekly performance meetings, daily scheduling meetings and additional meetings to facilitate operations.
• Manage Quality Communication board and attend support department huddles.
• Participate in R&D meetings and provide input into the development of new products & sensory product cuttings.
• Conduct Held Product Rework meetings & weekly department meetings work Quality Leads.
• Train in Annual Sensory and Annual Quality Calibration.
• Maintain Micro and Incoming Sampling matrix.
• Support and drive continuous improvement projects.
• Member of plant Food Safety and HACCP teams.
• Assist with Raw Material complaint notification decisions.
• Ensures completion of proficiency testing and corrective action.
• Leads shelf-life testing and validation.
• Supports new equipment validation (lab and processing).
• Lab support for extended run and line validation programs.
• Driving continuous improvement for Quality metrics and KPIs in the factory.
• Summarizes data, prepares and interprets reports for use by management. 
• Approving and managing PTO requests, managing leaves, and all other HR responsibilities.

Qualifications .

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in food science, science or related technical degree.
• Three years’ minimum supervisory experience in a food manufacturing setting.
• PCQI and HACCP certification preferred.
• Computer proficiency is necessary to maximize job performance.
• Ability to analyze and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to write reports, correspondence and procedure manuals.
• Ability to present information and respond to questions from management, clients, customers, and the public.
• Ability to apply probability and statistical inference concepts, fractions, percentages, ratios and proportions to practical situations.
• Problem solving and interpreting technical instructions in mathematical or diagram form and dealing with abstract and concrete variables is important.
• Knowledge of root cause analysis tools to be used on food safety issues. Must have working knowledge of food safety and sanitation principles and practices.
• Familiarity with GFSI audit standards (BRC).

This job description covers the basic functions of the job and is not intended to provide a complete listing of daily tasks. Flexibility and improvement of job skills are essential to all positions at McCain Foods.

The McCain experience

We are McCain: this statement is about our power collectively and our importance individually—your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we’re better together.

The benefits of working for McCain.
McCain offers full benefits including health, vision, and dental insurance. In addition, we offer other benefits

• 401k Retirement Plan
• Health Spending Account/ HRA & Flexible Spending Accounts 
• Adoption & Infertility Assistance, Paid Maternity and Paternity Leave 
• Education Reimbursement Assistance  
• Apprenticeship, Internship, & Coop support and opportunities 
• Employee Family Assistance program
• Paid Time Off
• Holidays
• Life Insurance
• Accidental Death & Dismemberment
• Short- & Long-Term Disability

#LI-MG1

Compensation Package : $65,500.00-$87,400.00  USD annually + bonus eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.

Benefits : At McCain, we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

Job Tags

Holiday work, Full time, Temporary work, Apprenticeship, Work experience placement, Internship, Work from home, Flexible hours,

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