Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Bank Sponsorship Director do?

In this pivotal role, you'll play a key part in expanding our network of sponsor banks, fueling our future growth and innovation. We are looking for someone with a demonstrated history of cultivating new bank partnerships and expertly negotiating sponsorship agreements and pricing strategies. If you thrive in a fast-paced environment and have a passion for building strong financial alliances, we invite you to help us drive our mission forward.

What you will do:

• Identify opportunities with Product and other cross-functional teams to fulfill business objectives through the growth of sponsor bank partners.
• Drive end-to-end onboarding of new sponsor banks, including negotiating sponsor agreements and related legal documents, converting or installing BINs, and engaging with related technical setup activities until go-live.
• Build and establish a cohesive framework by partnering with applicable Fiserv business units to ensure the success of the program. Drive efficiency around existing and new programs/processes.
• Help coordinate incoming sponsor bank audits by aligning with applicable stakeholders.
• Provide ongoing updates on the status of relationships and key activities to leadership.
• Facilitate quarterly reviews and annual oversight audits with sponsor banks.
• Maintain awareness of key changes to card organization rules that could impact sponsor bank relationships, working closely with the Payments Acceptance team.
• Prepare external and internal presentations as required.

What you will need to have:

• 8+ years of relationship management experience
• Bachelor’s degree or an equivalent combination of education, work, and/or military experience

What would be great to have:

• 5+ years working within the merchant services industry and sponsor banks.
• Experience in card payment processing, creation and migration of BINs at banks and processors.
• Experience in knowledge of non-card payments (e.g., ACH, wires, RTP, etc.), as well as a general understanding of risk and compliance in relation to merchant underwriting, chargebacks, fraud, and high-risk industries, is highly desirable.

Important info about this role: 

• We’re better together. This role is fully on-site. 
• Ability to travel up to 25% of the time and work weekends/evenings, as necessary

Perks at work: 

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one. 
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP. 
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan. 
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards. 
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program. 
• Advance your career with training, development, certification, and internal mobility opportunities. 
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Salary Range:

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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