Job Description

The Department of Commerce, Community, and Economic Development, Division of Corporations, Business and Professional Licensing  is recruiting for an Investigator 2 position located Anchorage!

What you will be doing:  

At the Corporation, Business and Professional Licensing Division, Investigators serve to ensure competent, professional, and regulated services are delivered to the community by investigating alleged violations of statutes and regulations governing 43 different licensed professions in the State of Alaska. Investigators review complaints concerning violations which may include fraud, malpractice, negligence, misconduct, unethical conduct, unlicensed practice and noncompliance of various licensing provisions.

Routine duties include conducting investigations of alleged violations of Title 08 statutes and 12 AAC regulations with limited supervisor assistance and monitoring compliance of licensee's probation.

Our organization, mission and culture:
The mission of the Division of Corporations, Business and Professional Licensing is to ensure that competent, professional and regulated commercial services are available to Alaska consumers. The investigation unit supports this mission by investigating allegations against Alaska's licensed professionals who violate the laws governing their licenses.

The benefits of joining our team:  

Flexible work schedules, friendly team atmosphere, training opportunities, and a comprehensive employee benefits package to include retirement, health insurance, and paid holidays.

The working environment you can expect:    

Our office is located in downtown Anchorage inside the Atwood Building on the 15th floor; close to the park strip, restaurants, coffee huts, and shopping. Employee parking is located across the street in the Linny Pacillo Parking Garage. Telework may be a possibility.

Knowledge, skills and abilities we are looking for:  

 

• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
• Technological Competency: Competency with standard office equipment is expected and computer literary and fluency with Microsoft Office is essential to handling the large volume of digital documents and evidence in cases and utilizing the digital case management system. 
• Effective Communicator:  Clear and professional oral and written communication is essential to anyone working in the legal field.
• Ability to Maintain Confidentiality: Strict confidentiality is required due to the nature of the work performed. 
• Independent Worker: Taking initiative, exercising sound judgment, and following directions with minimal supervision is critical in our offices.

The best candidate for this position will have the opportunity to utilize and acquire a wide range of investigative skills. The incumbent will join a team of professionals, committed to public service.

A completed Investigator Flex 1 Training Plan

 
OR

 
Any combination of education and/or experience that provides the applicant with competencies in

 

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

 

• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

 

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

 

• Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.

 

• Law: Knowledge of State and federal laws, including legal and court procedures, regulations, guidelines, precedents, admissibility of evidence, case preparation, and/or settlements for applicable areas of law practiced or supported. 

 
Equivalent to those typically gained by:
Any combination of preparatory post-secondary education and/or experience in performing duties such as assisting in investigative work or legal research; preparing legal documents; conducting searches to locate individuals and/or assets; providing accurate interpretative information on laws and regulations; conducting administrative reviews of cases under appeal and issuing decisions; conducting interviews; locating and gathering information and data, evidence, and/or testimony to be used in civil or criminal proceedings, administrative actions, or governmentally regulated activities; conducting adjudications of claims; and/or drafting documents in support of attorneys or agencies engaged in administrative adjudication.
Definitions:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

 
“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

 
Special Note:
Some positions require applicants pass a background investigation, which includes a criminal record check for conviction of felony or misdemeanor crimes, as a prerequisite to employment.

 
Some positions require incumbents possess an Alaska driver's license and operate a motor vehicle.

At time of interview applicants are requested to submit:

• Three (3) supervisory references
• Two (2) writing samples
• Last three (3) performance evaluations

EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

 
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at  .

 

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov .
 
For applicant password assistance please visit:  

  For specific information in reference to the position please contact the hiring manager at:  

Jenni Summers

Phone: (907) 269-8188

Fax: (907) 269-8195

jennifer.summers@alaska.gov

Job Tags

Remote job, Holiday work, Full time, Part time, Work experience placement, Summer work, Trial period, Felony friendly, Flexible hours,

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