Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Program Director do at Fiserv?

As a Program Director at Fiserv, you will leverage your extensive expertise to lead and drive complex projects to successful completion, ensuring they meet or exceed client expectations. You will play a critical role in turning conceptual ideas into executable plans, providing strategic guidance and oversight throughout the project lifecycle. With a focus on delivering high-quality FinTech solutions, you will collaborate with cross-functional teams and oversee project execution, demonstrating our commitment to excellence.

What you will do:

• Lead complex projects from initiation through completion, ensuring alignment with client expectations and business objectives.
• Develop comprehensive project plans, including timelines, resource allocation, and risk mitigation strategies.
• Facilitate regular project status meetings and provide clear communication to stakeholders on project progress and any potential issues.
• Identify and resolve project risks and issues, ensuring timely and effective solutions.
• Monitor project performance, ensuring projects are completed on time, within scope, and on budget.
• Provide strategic guidance to project teams, fostering a collaborative and results-driven environment.
• Ensure adherence to project management methodologies and industry best practices.
• Drive continuous improvement by conducting post-project evaluations and implementing lessons learned.

What you will need to have:

• Bachelor’s degree in business administration, project management, or a relevant field, or an equivalent combination of education, work, and/or military experience.
• 9+ years of experience in project management, leading complex projects in the FinTech industry.
• 8+ years of experience working with cross-functional teams to deliver high-quality solutions.
• 10+ years of experience with project management tools and methodologies, including Agile and Waterfall.
• PMP certification or similar recognized project management certification.

What would be great to have:

• 8+ years of experience in managing projects related to financial services and technology solutions.
• Expertise in utilizing project management software (e.g., MS Project, JIRA, Trello).
• Strong analytical skills and experience with data analysis to drive project decisions.
• Advanced knowledge of risk management and mitigation strategies in project management.
• Exceptional leadership and team management skills with the ability to inspire and motivate cross-functional teams.

Important info about this role:

• We’re better together! This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

Salary Range:

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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