Part Time Customer Service Associate (weekday and weekends) Job at The UPS Store - Roseville by Rosedale, Roseville, MN

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  • The UPS Store - Roseville by Rosedale
  • Roseville, MN

Job Description

Part Time Customer Service Associate (weekday and weekends) Location Roseville, MN :

The Part-Time Customer Service Associate delivers world-class customer service by assisting customers with shipping, packing, printing, mailboxes and business services. The Associate advises customers by providing information on our array of products, services, and best-value options as well as exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, is team oriented and exhibits a professional appearance.

QUALIFICATIONS

  • High school diploma or GED required
  • Retail/customer service experience (Minimum 1 year)
  • Good communication and people skills
  • Strong computer skills, including Microsoft Office
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds

Looking specifically for early evenings during the week and weekend availability. Flexible scheduling available

BENEFITS

  • Employee Discounts
  • Casual and creative work environment
  • Free Parking
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program
  • Uniforms Provided

Responsibilities and Duties

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Customer service: 1 year (Required)
  • Microsoft Word: 1 year (Preferred)

Work Location: In person

Job Tags

Hourly pay, Part time, Casual work, Flexible hours, Weekend work, Afternoon shift, Weekday work, Monday to Friday,

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