Job Description

The Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the proper resources to facilitate the transport of goods and services.  Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. 

Currently Hiring for:

Evening, Weekend, and Overnight

RESUME REQUIRED

Job Responsibilities

• Performs and coordinates a variety of duties related to dispatch and scheduling
• Responsible for receiving calls for service; prioritizes and coordinates the service requests
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service
• Manages and maintains of all records and documentation of service requests; utilizes software to log activity
• Provides customer service and maintains a friendly and effective attitude toward customers, guests, clients, and co-workers
• Other duties and tasks as assigned by the manager

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous experience in transportation dispatch or related field preferred
• Must have a working knowledge of software applications
• Demonstrates strong organizational skills, accuracy, and attention to detail
• Proven interpersonal and communication skills, both written and verbal
• Must be available to work flexible hours including Evenings, weekends, and Overnight
• Bilingual - English /Spanish a Plus
• High School Diploma or Equivalent

This role may have physical demands including but not limited to lifting, bending, pushing, pulling and/or extended standing or walking. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

High School Diploma

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