Sales Support Administrator | Customer-Facing | CRM & Order Processing Job at Confidential Recruiting Partners, Littleton, MA

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  • Confidential Recruiting Partners
  • Littleton, MA

Job Description

Our client is seeking a proactive Sales Support Administrator to join a fast-paced team supporting veterinary sales operations . This role involves processing orders, managing CRM data, and providing administrative support to ensure a seamless customer experience. The ideal candidate is a self-starter who thrives in a collaborative environment and is passionate about delivering excellent service.

Visa Sponsorship: Not eligible

Relocation Assistance: Not available

Responsibilities:

  • Resolve customer issues promptly and professionally.
  • Prepare reports on sales activities and customer interactions.
  • Stay informed about products, promotions, and market trends.
  • Accurately enter and maintain data in CRM and order systems.
  • Support administrative tasks and assist other departments as needed.
  • Collaborate with the sales team to follow up on leads and support closing efforts.
  • Answer incoming sales calls, address customer inquiries, and provide product information.
  • Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery.
  • Make outbound calls to existing and prospective customers to promote products and services.

Qualifications:

  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Experience with CRM software and order management systems.
  • At least 2+ years of experience in sales, account management, or sales support role.

Benefits & Perks:

  • Employee discount
  • 401(k) with company match
  • Health, dental, and disability insurance
  • Paid holidays, vacation, and sick leave
  • Employee Net-Growth Profit Sharing Program

Job Tags

Work at office, Relocation package,

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