Job Description
DESCRIPTION
At Amazon, we strive to be Earth’s most customer-centric company, where people can come to find and discover anything they might want to buy online. At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.
As a Senior Program Manager, she/he will be expected to excel when faced with ambiguity. She/he will have high judgement and understand which opportunities drive the most strategic value for the business in long-term. She/he will not be limited by the present and will constantly look ahead to the future. Successful candidates will enjoy working in a collaborative, analytical, and fast-paced environment and are comfortable interacting with highly technical cross-functional teams. She/he will regularly interact with senior leadership (Director and VPs at a WW level) to drive adoption and change throughout the business, while also understanding and role modelling the importance of the front line business and teams. Candidates must demonstrate a track record for building and leading cross functional projects with internal stakeholders, strategic thinking, and success in all phases of business and team development. This is a highly visible position that will interact at all levels of the Amazon Flex business.
Key job responsibilities
· Defining a data-driven product vision, developing business cases and requirements, and prioritizing competing opportunities.
· Partnering with other teams across Transportation to identify and influence development of new products and services
· Understanding customer (internal and external) needs, defining clear project plans and executing to high expectations in a fast-paced environment.
· Interacting with stakeholders at multiple levels and in multiple locations, and working with business, Public Relations, Legal and tech teams to define and deliver solutions.
· Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.
· Collaborating with global stakeholders in other regions to define requirements that support international use cases.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Job Tags
Full time, For contractors, Without location, Flexible hours,