Remote Client Support Specialist – Entry-Level | Make a Difference from Anywhere
Location: Remote | Full-Time | U.S. Based
Company: AO Globe Life
Job Summary
AO Globe Life is hiring Customer Success & Benefits Advisors to support union members, credit union members, and association clients through virtual consultations. This role is fully remote and focused on helping families understand and enroll in supplemental benefits tailored to their financial needs.
All client appointments are pre-scheduled. No cold calling or prospecting is required. Applicants should be organized, service-oriented, and comfortable working in a professional virtual setting.
Conduct scheduled virtual appointments with clients
Identify client needs and present appropriate benefit options
Clearly explain insurance coverage and policy information
Maintain accurate and up-to-date client records
Provide ongoing service, including policy updates and claims support
Ensure all work meets regulatory and compliance standards
Participate in regular training and professional development
Previous customer service, client-facing, or sales experience preferred
Excellent communication and interpersonal skills
Comfortable working independently in a remote environment
Proficient with virtual platforms such as Zoom, Google Drive, and Windows OS
Highly organized and detail-oriented
Open to feedback and able to apply coaching effectively
Authorized to work in the U.S.
Weekly pay
Competitive commission-based compensation structure
Medical insurance reimbursement program
Licensing support available
Paid training and development
Access to pre-qualified leads
Performance-based incentive programs
Union membership through OPEIU Local 277
Opportunities for career advancement
AO Globe Life is a mission-driven organization committed to protecting families through supplemental insurance coverage. As one of the largest providers to union, veteran, and credit union markets, our team is focused on making a long-term impact through meaningful work and professional growth.
Interested candidates are encouraged to apply. Qualified applicants will be contacted with next steps.
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